Troubleshooting Microsoft 365 Email Set-up
Learn how to troubleshoot common issues and set up Microsoft 365 email seamlessly for optimal productivity and communication.
Written by Cheri Klussendorf
Updated at July 23rd, 2026
Table of Contents
Follow these steps to diagnose problems with adding a 365 EmailHub address to a team, and with 365 EmailHubs not receiving or sending mail. These steps require Azure MS Entra global administrator permissions, to view full diagnostic logs and settings.
Enterprise application added correctly
Enterprise application is enabled and accessible to users
Diagnose permissions errors
Diagnose Exchange problems
⚠️ This article has moved
This article is now maintained here. Please refer to this and the ExpertConnect Knowledge Base for the latest content.