Each advisor in ExpertConnect needs to select a default team for their account. If an advisor is only on one team, that will be their default team. For advisors that are on multiple teams, the default team can be chosen from their User Profile

The default team is used when you initiate a new ticket in ExpertConnect without changing the team the ticket is tied to.

Steps to updating your default team

1. Login to the web dashboard online at www.ExpertConnect.deere.com.
2. Click on the person icon on the upper-right corner and select User Profile.
3. In the profile section, click the drop-down box for Default Team to select which team you want as your default.
4. Click Save Changes at the bottom to save your preferences.