Open a Support Request in the Mobile App
Written by TJ Salyars
Updated at July 23rd, 2026
Table of Contents
Open a Support Request in the Mobile App
Opening a Support Ticket on Behalf of your Customer
From the 'Contacts' Page
From the (+) Button
Opening a Ticket To Ask for Support from a Team
With an Internal Team (team within your dealerships account)
With an External Team (team in another dealership's account or an John Deere Support Team)
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