As users of ExpertConnect, your dealership's VoiceHub numbers are owned by ExpertConnect on behalf of your organization. If there comes a time when you wish to port any of your VoiceHub numbers away from ExpertConnect to a different phone provider, ExpertConnect's customer success team will assist in that process.

The port-out process must be initiated with the receiving phone carrier. Most carriers will require a letter of authorization (LOA). ExpertConnect will provide you any necessary information/documentation in order to submit the port request to your new carrier.